Legal
SaaS Subscription Agreement
Version: 2026-10-20 · Last updated: October 20, 2026
This Subscription Agreement (“Agreement”) is between Rentsi LLC (“Provider”), and the customer that accepts it (“Customer”). It applies to paid subscriptions to the Rentsi Service and incorporates the Terms of Service, Privacy Policy and Acceptable Use Policy.
1. Subscription
Provider grants Customer a non-exclusive, non-transferable right for its authorized users to use the Service during the subscription term for Customer's internal business.
2. Fees and billing
Fees are $1.50 per unit per month, billed in blocks of 25 units (the unit count is rounded up to the next block), with a minimum of 200 units ($300 per month), unless an order form states otherwise. “Units” means rentable units managed in the Service.
Fees are billed monthly in advance to the payment method on file. Unit counts are measured on the first day of each billing period, and increases during a period are billed on the next invoice.
Fees exclude taxes, and exclude charges from third-party accounts Customer connects (telephone, texting, payment processing, banking), which those providers bill directly.
Unpaid amounts more than 15 days overdue may result in suspension after notice. Provider may charge late interest of 1.0% per month or the maximum allowed by law, whichever is less.
Provider may change fees with at least 30 days' notice, effective at the next renewal.
3. Term and auto-renewal
The subscription starts on the date Customer subscribes and renews automatically for successive monthly terms unless either party cancels before the end of the current term.
4. Cancellation
Customer may cancel at any time in the account settings or by written notice through our contact page (rentsi.ai/contact). Cancellation takes effect at the end of the paid period. Fees already paid are non-refundable except where required by law or stated in an order form.
5. Customer Data: ownership and export
Customer owns Customer Data. Provider uses Customer Data only to provide, secure and support the Service and as Customer instructs.
During the term and for 30 days after it ends, Customer may export its Customer Data in a standard format (such as CSV and PDF documents). After that period, Provider may delete Customer Data, except backups retained for up to 90 days and copies required by law.
6. Availability and support
Provider will use commercially reasonable efforts to make the Service available, except for planned maintenance and events outside its reasonable control. Provider does not guarantee a specific uptime percentage unless an order form says so.
Support is provided through our contact page (rentsi.ai/contact) during business hours, Eastern Time.
7. Customer responsibilities
Customer is responsible for its users, its Customer Data, and its compliance with laws that apply to its business, including landlord-tenant, fair housing, tenant screening and consumer reporting (including FCRA), telephone and text-message consent (including TCPA), debt collection, employee monitoring, and affordable-housing program rules.
Customer is responsible for its own third-party integration accounts (for example texting/phone, email, payments and banking), their registration and compliance requirements (such as business-texting carrier registration), their fees, and their terms.
8. Security
Provider will maintain reasonable administrative, technical and physical safeguards for Customer Data and will notify Customer without undue delay after confirming a security incident affecting Customer Data, as required by law.
9. Warranties and disclaimers
Each party warrants it has authority to enter this Agreement. Except as stated here, the Service is provided “as is” and Provider disclaims implied warranties to the extent the law allows. Templates, calculations and automations are tools and are not legal, tax or compliance advice.
10. Limitation of liability
Except for Customer's payment obligations and either party's indemnity obligations, each party's total liability arising out of this Agreement is limited to the fees paid or payable by Customer in the 12 months before the event giving rise to the claim. Neither party is liable for indirect, incidental, special, consequential or punitive damages, or lost profits, revenue or data, even if advised of their possibility.
11. General
This Agreement is governed by the laws of the State of New York. Neither party may assign it without consent, except in a merger or sale of substantially all assets. Notices go to the addresses on the account. This Agreement, with any order form, is the entire agreement on its subject.
Contact
Rentsi LLC. Contact us: rentsi.ai/contact